Many of the failings are down to the deregulated marketplace for bus services, which actively prevents bus operators from cooperating by law. This is exacerbated by the industry’s siege mentality, focusing on attempts to maintain market share and shore up passenger numbers in a (seemingly) dwindling market. There also a disconnect between ‘for profit’ mass transport corridors and routes in low density areas which require subsidies from an ever-shrinking pot in order to run at all.
The net impact is that services (in general) have reduced in frequency, run over smaller areas and increased in cost. They are both less useful to the travelling public and less compelling as a transport option. Without reliability in frequency, coverage and price, the bus has become less relevant.
The second significant aspect of the Strategy is that it compels local authorities and bus operators to work together. Where the Bus Services Act of 2017 had begun to roll back some of the deregulation of the 1980s through measures including mandating data sharing, encouraging partnership and no longer completely banning franchising, the National Bus Strategy expects to see operators and Local Authorities working together in Enhanced Partnerships and to actively look at the potential for franchising. It makes Enhanced Partnerships a minimum condition for the receipt of future Bus Service Operators Grants. Until now, Transport Authorities considering franchising have done so whilst under threat of legal action by operators. The sea change is likely to reduce these kind of cross-winds for authorities seeking better control of network planning.
And the third is the way in which it highlights financial support for buses, through investment and ongoing support. This includes infrastructure (like priority bus lanes) and zero emission vehicles, plus technology (which would enable fare capping and integration in Mobility as a Service). It also explicitly looks at the ongoing support for the industry being related to ensuring a strategic bus network – high frequency services in urban areas and reliable coverage – including, potentially, on-demand – services in less dense rural areas.
These three elements could represent a major shift in bus provision with the potential to really change the trajectory of bus travel.